FAQ

HOW DOES THE TRIAL WORK?

We want your kids to get the best possible, and know it takes a few nights, washes, and naps to get a feel for the difference we can make. With our risk-free trial and return policy, you can try our product in the comfort of your own home--pressure free 

 

CAN I SPECIFY A DELIVERY DATE ?

Since it's a third party, we're unable to 100% guarantee that your order will be delivered on a specific date—occasionally a weather or operational delay could impact your delivery by a day or so. We recommend keeping a close eye on your order's tracking numbers. That said, you can rest assured we'll do everything in our power to target your delivery date. 

 

HOW DO I CHECK ON THE STATUS OF A REFUND?

We're happy to help you check on the status ! Feel free to contact us at kidspillow29@gmail.com !